Getting £140 discount off your electricity bill, or £140 credit to your prepayment meter, is not widely advertised, so you may not have heard of it. We find that many householders who are eligible for this discount have no idea it exists. Here at Changeworks we try to spread the word about it as much as we can. 

The Warm Home Discount is a UK Government scheme regulated by Ofgem, where participating electricity suppliers offer a £140 rebate on your electricity bill, or £140 credit to your prepayment meter. To be eligible, you should either be in receipt of the Guarantee Credit element of Pension Credit, or on a low income. If you qualify, the money will be paid into your electricity account by 31 March each year that you apply. 

The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

Some things to be aware of

From our experience, what many people forget, is that even if you do qualify and you had the discount last year, you still need to reapply every year. 

The Warm Home Discount schemes are only open for applications for a short period of time each year and can close at short notice. Schemes start to open from late summer, but a few are open now or opening soon, so best to act quickly. The fastest way to find out if you qualify is to contact your electricity supplier directly and ask them. They may be able to help you apply or direct you to a simple online form to fill in. 

Changeworks’ Affordable Warmth Advisors have a lot of experience helping people access the discount. We offer friendly, impartial energy advice to help householders stay affordably warm and comfortable in their home. Often, if our clients miss the deadline with their current electricity supplier, they will switch to another supplier whose scheme is still open. 

Here are some key questions to ask any new supplier before you switch:Woman with bill smiling

  1. Does the new electricity supplier offer the scheme? 
  2. Is the window still open for new applications with the new supplier? 
  3. Do you qualify with the new electricity supplier? 
  4. Does the new supplier require that you have been their customer for a set period of time, or from a certain date, before you can access the discount scheme? 


Be aware, while some supplier tariffs may be much cheaper than others, they may not offer the discount. Likewise, some who offer the discount have higher electricity tariffs. 

Check that you will not be worse off on higher tariffs, even though you may get the discount from the new supplier. 

We recommend that you write down the name of the person you are speaking to when you call an electricity supplier and take a note of what they offer and say to you. This is always a good idea when dealing with suppliers.   

If you need a hand or want to find out more about how to save on your heating and electricity bills, contact our Affordable Warmth Services on freephone 0800 870 8800, send an email or complete our online self-referral form.