Warm Home Discount 

Warm Home Discount - Energy Advice

The Warm Home Discount Scheme for winter 2023/24 is still open. Find out below if you need to apply, and how to do so. We’d also advise keeping an eye on your supplier’s online channels for any announcements.

Winter 23/24 Warm Home Discount applications

The Warm Home Discount Scheme for winter 2023/24 opened in September 2023. Most energy suppliers are still accepting applications. We’ll update the table below as schemes start to close.

Supplier Date WHD applications open
Affect Energy Open now.
Atlantic Open now.
British Gas Open now.
British Gas Evolve Open now.
Co-op Energy Open now.
EDF Open now.
M&S Energy (now Octopus) Open now.
Octopus Energy Open now.
OVO/SSE Energy Open now.
Sainsbury’s Energy Open now.
Scottish Gas See British Gas.
Scottish Hydro Open now.
So Energy Open now.
Southern Electric Open now.
SSE Open now.
Swalec Open now.
Utilita Closed.

What is the Warm Home Discount scheme?

The Warm Home Discount (WHD) takes £150 off your electricity bill.

If you have a pre-payment meter, the discount is available as £150 credit.

In Scotland, some people (known as the Core Group) get the discount automatically. Others (known as the Broader Group) need to apply for it.

Am I eligible for the WHD Scheme?

The first thing to check is whether your energy supplier is signed up to the scheme. The gov.uk website keeps an up-to-date list of which energy suppliers offer the WHD.

If your energy supplier offers the WHD, there are two ways you can qualify to receive it. You either need to be part of the Core Group or the Broader Group. The criteria for groups are explained below.

saving-energy-at-home-energy-advice

WHD Core Group

You are classed as being part of the Core Group if you receive the guaranteed element of Pension Credit. Pension Credit is a weekly benefit which tops up a low income. To find out whether you are eligible for Pension Credit or to make a claim, visit the gov.uk website.

WHD Broader Group

Different suppliers have different rules about who can be included in the Broader Group for Warm Home Discount. As a general rule, you either need to be on a low income or in receipt of certain benefits.

Not all of the biggest energy suppliers publicise their criteria for the Broader Group. Where we’ve been able to find the criteria, we’ve linked to it below.

Customers are advised to apply online to see if eligible for WHD

 

Customers are advised to apply online to see if eligible for WHD

Customers are advised to apply online to see if eligible for WHD

Customers are advised to apply online to see if eligible for WHD 

How do I get the Warm Home Discount? 

If you are part of the Core Group and your energy supplier is signed up the scheme, you should receive your WHD automatically.

If you haven’t received a letter already (early January 2024), then call the Warm Home Discount helpline on 0800 030 9322. The deadline to call the helpline is 29 February 2024.

If you’re part of the Broader Group or think you might qualify, you will need to apply to your energy supplier’s WHD Scheme when it opens.

The number of Warm Home Discounts your electricity supplier can offer is limited, so you should apply as soon as you can.

Follow the links below to apply for the WHD from the following energy suppliers:

 Online application for WHD

 

 Online application for WHD 

 Online application for WHD

 Online application for WHD

 Online application for WHD

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