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Warm Home Discount
The Warm Home Discount Scheme for winter 2023/24 is now closed. Suppliers should reopen their schemes in October 2024.
Winter 23/24 Warm Home Discount applications
The Warm Home Discount Scheme for winter 2023/24 is now closed. We will update the table when schemes start to open again in Oct 2024.
| Supplier | Date WHD applications open |
| Affect Energy | Closed |
| Atlantic | Closed |
| British Gas | Closed |
| British Gas Evolve | Closed |
| Co-op Energy | Closed |
| EDF | Closed |
| M&S Energy (now Octopus) | Closed |
| Octopus Energy | Closed |
| OVO/SSE Energy | Closed |
| Sainsbury’s Energy | Closed |
| Scottish Gas | See British Gas. |
| Scottish Hydro | Closed |
| So Energy | Closed |
| Southern Electric | Closed |
| SSE | Closed |
| Swalec | Closed |
| Utilita | Closed. |
What is the Warm Home Discount scheme?
The Warm Home Discount (WHD) takes £150 off your winter electricity bill.
If you have a pre-payment meter, the discount is available as £150 credit.
In Scotland, some people (known as the Core Group) get the discount automatically each year. Others (known as the Broader Group) need to apply for it when their supplier opens the scheme.
Am I eligible for the WHD Scheme?
The first thing to check is whether your energy supplier is signed up to the scheme. The gov.uk website keeps an up-to-date list of which energy suppliers offer the WHD.
If your energy supplier offers the WHD, there are two ways you can qualify to receive it. You either need to be part of the Core Group or the Broader Group. The criteria for groups are explained below.
WHD Core Group
You are classed as being part of the Core Group if you receive the guaranteed element of Pension Credit. Pension Credit is a weekly benefit which tops up a low income. To find out whether you are eligible for Pension Credit or to make a claim, visit the gov.uk website.
WHD Broader Group
Different suppliers have different rules about who can be included in the Broader Group for Warm Home Discount. As a general rule, you either need to be on a low income or in receipt of certain benefits.
Not all of the biggest energy suppliers publicise their criteria for the Broader Group. Where we’ve been able to find the criteria, we’ve linked to it below.
Customers are advised to apply online to see if eligible for WHD
Customers are advised to apply online to see if eligible for WHD
Customers are advised to apply online to see if eligible for WHD
Customers are advised to apply online to see if eligible for WHD
How do I get the Warm Home Discount?
If you are part of the Core Group and your energy supplier is signed up the scheme, you should receive your WHD automatically.
If you haven’t received a letter already (early January 2024), then call the Warm Home Discount helpline on 0800 030 9322. The deadline to call the helpline is 29 February 2024.
If you’re part of the Broader Group or think you might qualify, you will need to apply to your energy supplier’s WHD Scheme when it opens.
The number of Warm Home Discounts your electricity supplier can offer is limited, so you should apply as soon as you can.
Follow the links below to apply for the WHD from the following energy suppliers:
Online application for WHD
Online application for WHD
Online application for WHD
Online application for WHD
Online application for WHD
Online application for WHD
Online application for WHD
Online application for WHD