Energy Bills and Your Suppliers
Getting clued-up on your energy bills can help you make sure you’re not paying more than you should be. We want to help you feel more confident reaching out to your supplier.
Understanding Bills and Suppliers
From getting to know all the charges that appear on your energy bill to the best ways to find out about your rights, our advice and support can help you take control.
Understanding your bill
We answer some of the most common questions about energy bills.
- What does an energy bill look like?
- What am I being charged for?
- Am I paying more than I should be?
I can’t afford my energy bill
Energy bills shouldn’t have to cause you stress and worry. There is advice and extra support out there. Let us point you in the right direction.
How to manage fuel debt
If you are worried about fuel debt, it’s important to find out what your options are. Our advice can help you get familiar with the laws that suppliers must follow and the support options available.
Signing up with an energy supplier
If you’ve just moved into a new home, it’s important to sign up with an energy supplier. Following this simple guide will get you up and running in no time.
Switching energy supplier
Switching energy supplier can save you money on your energy bills. You may also want to switch for better customer service. Our guide shows you what to look for.
Speaking to your energy supplier
Feel confident and prepared when approaching suppliers. Our guide will help you make the most of your communications and the services available to you.
Problems with your energy supplier
All energy suppliers should be fair, open and honest. If you’re having problems with your supplier, this article will help you find a solution.
What if my energy supplier goes bust?
Don’t panic if your supplier goes bust. This guide tells you what you need to do.