Fuel poverty services

The rise in the cost of living, in-particular energy bills, has made our fuel poverty services more important and vital than ever.

  • Free, impartial advice
  • Experts in energy efficiency
  • Trusted by households across Scotland
  • In the financial year 22/23:
  • 4,400
    Insulation measures installed
  • £4.06 million
    Savings made for householders
  • 370,000 tonnes
    Lifetime carbon savings

Changeworks can offer your clients detailed energy advice, in-depth support around fuel bill and debt issues and advocacy to vulnerable, fuel poor households. 

Our dedicated team of experts can empower householders to be confident in their energy usage whether they have lived in the property for some time, have recently moved in, or are handling a new system in order to better heat their home and prevent avoidable fuel debt.  

Whether over the phone, online or face-to-face during a home visit, our support services can be delivered in a way most appropriate to the client and act as an early intervention approach to tackle fuel poverty.  

The team regularly go out and deliver public engagement activities within communities. This includes attending and running workshops, information stalls, food banks and drop-in surgeries, enabling us to reach some of the most vulnerable members of society who require Changeworks’ expertise and support. 

By building strong partnerships and working with referral organisations, together we can better support householders and maintain their interests in everything that we do.  

Get in touch

Contact us today to find out how Changeworks can help you.

Why Changeworks?

Free, impartial advice

We understand that decisions around your home can be overwhelming. That’s why you can turn to our impartial experts for an experienced voice.

Experts in energy efficiency

We have over 35 years’ experience helping households make changes for a warmer home. Our experts find the solutions that are right for you.

graphic of homes

Trusted by households across Scotland

We’ve helped people from all corners of Scotland save on their energy bills, reduce heat loss and supported them to live more comfortably.