Delivering energy efficiency programmes

We deliver national and regional energy efficiency programmes at local level.

Funded by the Scottish Government, we have been running Home Energy Scotland advice centres in South East Scotland and Highlands and Islands on behalf of Energy Saving Trust since 2008.

We deliver the full range of Scottish Government Home Energy Efficiency Programmes for Scotland (HEEPS) in these areas: Affordable Warmth, Energy Assistance and, under separate contract, Area Based Schemes which we operate in direct partnership with five local authorities.

Home Energy Scotland

Home Energy Scotland’s freephone helpline number 0808 808 2282 automatically directs callers to their nearest advice centre, where trained advisors can help them to:

  • Reduce their energy costs by increasing their understanding of meters and bills, how to deal more effectively with suppliers, secure the best tariffs, payment methods, discounts and additional supplier services, and resolve incorrect bills
  • Improve energy efficiency at home by providing energy efficiency tips which are tailored to their circumstances and explaining how to get the most from heating systems and controls, combat condensation and dampness, access government funding to install insulation and other energy efficiency measures
  • Access support under the Scottish Government's Affordable Warmth and Energy Assistance schemes.


HEEPS Area Based Schemes

The Scottish Government’s Home Energy Efficiency Programmes for Scotland: Area Based Schemes (HEEPS:ABS) provide funding for local authorities to tackle fuel poverty and improve the energy of people’s homes by installing insulation and other energy efficiency measures.

We are currently working with five local authorities, helping them to meet fuel poverty targets in their Local Housing Plans and where possible, to draw in ECO  (Energy Companies Obligation) funding, so that local residents can live in affordably warm homes.

“East Lothian Council appreciates the support Changeworks has provided in taking forward our strategies and in helping us to implement national and local energy efficiency policies.” 

Alastair Ranyard, Senior Strategy Officer, East Lothian Council

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