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Stay warm this winter with free energy support

Get trusted advice and support to help you manage energy costs, stay warm and improve your home’s energy efficiency.

Request a callback from our team

Looking for help with your energy bills or making your home warmer and more energy efficient? We’re here to help you with free, trusted advice and support.

Ready to get started? Fill out our short form and one of our friendly energy advisors will give you a call. You can also claim your free energy saving kit, which includes practical items to help keep the warmth in and use less energy at home.

Want to lower your energy bills and make your home warmer?

You don’t have to deal with energy worries alone. Our friendly advisors offer free, practical support to help you understand your energy bills, manage your energy costs and make your home warmer and more comfortable.

We can help you understand your energy use, get more from your heating and find simple ways to save energy at home. If you’re struggling to pay your energy bills, we can also help you find out what financial support may be available, provide help with energy debt and support you with problems involving your energy supplier.

We’ll also send you a free energy saving kit, which contains LED lightbulbs, draught proofing strips and glazing film for your windows.

Request a callback from our team

Want to make your home greener and more energy efficient?

From smart meters to heat pumps and solar panels, our expert, impartial advice can help you understand what could work for your home. Our advisors can also advise on electric vehicles and e-bikes.

Use our Home Improvements Tool to get a personalised plan with suggested improvements, estimated costs, potential energy bill savings, and information on relevant funding and grants.

Get your free home plan

Supporting households across Scotland

Advisor saves over £2,000 for householder with energy debt
An energy bill lying on top of a radiator

Affordable Warmth team resolves new tenant’s energy bills

Changeworks saves Hannah £14k of overcharged debt
Hand pointing at an electricity meter display

Changeworks saves £12,000 for householder in fuel debt
An advisor sits at a computer in the Changeworks office whilst speaking to a customer on the phone.

Green Energy Helpline: Supporting James

Hot water and heating for the first time in three years
A woman sitting on a sofa, looking at the standing charges on her bill

Lack of communication from energy supplier… then debt collection letters

Useful pages

Saving energy in the home

Saving energy in the home is good for our pocket and the planet. There are lots of little changes we can make – many costing us nothing at all – that can add up to big savings.

Energy bills and your supplier

From getting to know all the charges that appear on your energy bill to the best ways to find out about your rights, our advice and support can help you take control.

Financial support

Financial support is out there, whether you’re struggling with your energy bills or looking into funding for renewable heating systems. Our guides cover what financial support is available, and how to apply.

Managing your heating

The more familiar you are with your heating systems, the better. Use our guides to take control of the heat in your home and use it more efficiently.

Templates for writing to your energy supplier

We’ve put together several templates to help you write to your energy supplier. The templates cover common energy supply issues and can be used for emails, webchats, or letters.

Get a retrofit

If you’re thinking of retrofitting your home to make it more energy efficient, Changeworks has a number of funded and self-funded options available.

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Worried about energy bills? Our team can help.
Request a call