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Energy Advice

Financial Support

Worried about your energy bills? You don’t have to feel alone. There are a range of support schemes and discounts out there.

A wallet lying on top of a radiator. There is a small blue piggy bank placed next to it

Ways to get help

Help is out there, whether you’re struggling with your energy bills or you need extra support with your energy supply. Our guides cover what financial support is available, and how to apply.

Warm Home Discount

This one-off payment helps with increases in energy bills during the winter months. It’s designed to make things easier for those living on a low income or pension.

Warm Home Discount

Winter Fuel Payment

The Winter Fuel Payment is now called Pension Age Winter Heating Payments. It’s an annual grant of £100, £200 or £300 to help pensioners with the cost of energy.

Winter fuel payment

Priority Service Register

This is a free support service offered by energy suppliers to help people in vulnerable situations. Discover the number of reasons why people may be eligible.

Priority Service Register

Other financial assistance

There are a range of services, grants and schemes available to help householders manage their energy bills. We’ve run through them all in our helpful guide so that you can check whether you are eligible.

Other financial assistance

Affordable Warmth Service

Our Affordable Warmth team provide free, confidential and impartial fuel billing advice and advocacy. They can also help with energy saving suggestions.

Affordable Warmth Team

Health and wellbeing

It’s important that we look after ourselves and each other. On top of the financial support offered to householders, there are a number of organisations that can offer free and confidential mental health and wellbeing support.

Health and wellbeing

Our Affordable Warmth Team are here to help

If you struggle with keeping your home warm, dry and comfortable, or are worried about your gas and electricity bills, our Affordable Warmth Team can help.

Contact the team today

Useful pages

Saving energy in the home

Saving energy in the home is good for our pocket and the planet. There are lots of little changes we can make – many costing us nothing at all – that can add up to big savings.

Energy bills and your supplier

From getting to know all the charges that appear on your energy bill to the best ways to find out about your rights, our advice and support can help you take control.

Financial support

Financial support is out there, whether you’re struggling with your energy bills or looking into funding for renewable heating systems. Our guides cover what financial support is available, and how to apply.   

Managing your heating

The more familiar you are with your heating systems, the better. Use our guides to take control of the heat in your home and use it more efficiently.

Templates for writing to your energy supplier

We’ve put together several templates to help you write to your energy supplier. The templates cover common energy supply issues and can be used for emails, webchats, or letters.

Get a retrofit

If you’re thinking of retrofitting your home to make it more energy efficient, Changeworks has a number of funded and self-funded options available.