A national fuel poverty scheme funded by the Scottish Government will be launched in September to bolster efforts to tackle fuel poverty in Scotland, transforming the way customers receive energy efficiency services.

The new scheme is a step-by-step experience for customers in Scotland to help householders from start to finish, making their homes warmer and more comfortable. It will bring improved comfort and financial benefits to tens of thousands of Scottish people by reducing CO2 levels and improving Scotland’s housing stock.

Three organisations will form the joint venture Warmworks Scotland and ensure support is available at a national level for households as part of a contract worth up to £224m over a seven year term. The new scheme will launch in September 2015.

Changeworks, the Energy Saving Trust and Everwarm, part of the Lakehouse plc, will join forces to provide full support from insulation and heating to microgeneration measures to households suffering from fuel poverty across Scotland, targeting lower-income families.

Mike Thornton, Energy Saving Trust Director of Government Services, said:

“This will give people living in fuel poverty really practical support. The initiative provides a more integrated step-by-step service to customers, from the initial referral through to the installation and beyond.

 “Each customer will receive their own personal adviser and be supported through any complex issue or challenge they may face. This project will continue to help improve the lives of people in Scotland by making their homes warmer and more comfortable.”

Teresa Bray, Changeworks Chief Executive, said:

“We believe the successful approach for a fuel poverty project of this scale demands an alternative delivery model. We’ve bonded the skills and expertise of two leading social enterprises with the private sector to deliver a high quality public service to tackle fuel poverty. This delivery model offers new opportunities to provide effective and efficient services to help struggling households in rural and urban Scotland.”

Michael McMahon, Managing Director at Everwarm, said:

“This partnership brings together stable funding, the strongest policy expertise and on-the-ground practical support to take a new approach to energy efficiency. 

“We have a successful track record of designing and installing a range of energy efficiency measures and experience of delivering on a national scale.  Over the next five years, we will be harnessing major Government investment to install improvements in thousands of homes in Scotland.  This is an important step in addressing fuel poverty and helping residents understand the opportunities of energy efficiency and access support.”



About Warmworks

Warmworks Scotland is a joint venture committed to sustainability. Made up of three equal partners, Changeworks, the Energy Saving Trust and Everwarm all have a long standing commitment to mitigating fuel poverty, improving energy efficiency and delivering quality customer service.

Warmworks brings together three leading organisations in Scotland that have the complementary strengths and experience to excel in the delivery of this contract for the Scottish Government. In particular it brings together:

  • The Energy Saving Trust’s experience of delivering large scale domestic energy programmes, including those focused on householders who are vulnerable to fuel poverty, and its experience of contracting with and supporting the sustainable energy supply chain across the whole of Scotland, including the Highlands and Islands.
  • Changeworks’ experience of delivering high quality energy efficiency advice to householders in urban, rural and remote locations across Scotland, including the Islands, and supporting them throughout the customer journey from enquiry through to follow up advice and support after installation of measures..
  • Everwarm’s experience of installing a wide range of energy efficiency and renewable measures for over 70,000 homes and businesses across Scotland, as well as its expertise in securing ECO and Green Deal funding.

About Changeworks

Changeworks is a leading social enterprise and environmental charity working with organisations, communities and individuals to deliver practical solutions to reduce carbon emissions, fuel poverty and waste.


About Everwarm

Everwarm is an energy services specialist, providing advice, securing funding and delivering installation across Scotland and England.  With over 20 years of experience working across heating, insulation, energy efficiency, renewables and micro-generation, Everwarm works with clients ranging from SMEs to large housing associations.

Everwarm is part of asset and energy support services group Lakehouse plc, whose service offering covers regeneration, compliance, energy services and construction services in the social housing, education and public building sectors.


About the Energy Saving Trust

Energy Saving Trust is the number one organisation helping householders, governments, businesses and organisations save energy every day.

Energy Saving Trust works with governments, local authorities, communities, third sector organisations and businesses. Energy Saving Trust’s work in Scotland is funded by the Scottish Government and the transport advice services are fully funded by Transport Scotland.