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From Advice to Action: Retrofit One Stop Shops

A One Stop Shop Approach to Home Retrofit

How can local authorities turn retrofit ambition into retrofit action?

This whitepaper explores Changeworks’ One Stop Shop (OSS) model, a coordinated approach that brings together trusted advice, community engagement, digital tools, retrofit planning and pathways to delivery.

Drawing on lessons from our pilot with South Lanarkshire Council, it examines how local authorities can support more households to navigate the retrofit journey and move from awareness to action.

South Lanarkshire Case Study and Lessons for Local Authority Delivery

The Changeworks One Stop Shop model provides a clear, supported pathway from retrofit advice to retrofit action.

The early success of our pilot project with South Lanarkshire Council proves the OSS is a viable model for delivering on Local Heet and Energy Efficiency Strategy (LHEES) ambitions.

Download the One Stop Shop Approach to Home Retrofit whitepaper

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