Housing Association Decarbonisation Support
We work closely with housing providers across Scotland to ensure their tenants can live in affordably warm, comfortable homes.
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Free, impartial advice
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Experts in energy efficiency
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Trusted by households across Scotland
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164,000+ householders
supported with energy advice
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1.2m tonnes of carbon
saved through our services
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40,000+ households supported
to install energy efficiency measures
From fuel poverty and energy saving advice, through to bespoke training for your colleagues, our specialist teams offer a range of services and support to help your social housing tenants live without the worry and stress of unaffordable energy bills.
How we can help your tenants
Our team of advisors has a wealth of experience in navigating the ever-changing landscape of the energy industry. This is especially true of consumer rights and policy changes, where we maintain up-to-date knowledge of the sector.
Changeworks offers a dedicated service of delicate, specific advice to empower your tenants. Letting us take the lead on this can free up valuable time for housing association staff to concentrate on other important aspects of their job.
Additionally, by helping your tenants to understand how to heat their homes more efficiently and lower their emissions, you’ll be able to move towards implementing your own retrofit and net zero goals.
Expert advice for your tenants
With nearly four decades-worth of experience in energy advice and advocacy, we understand the challenges housing associations face when it comes to supporting tenants with energy issues and who in fuel poverty
That’s why our expert in-house advisors are on hand to deliver support and and resolution to those who need it the most via our one-of-a-kind Tenant Energy Support service.
Tenant Energy Support service
Designed specifically for housing associations, our experts provide a comprehensive advice and advocacy service for your tenants via a housing association membership service.
Currently, over 20,000 housing association tenants across Scotland have access to this bespoke advice. This support is vital in the social housing sector, where 61% of households are in fuel poverty and 32% in extreme fuel poverty.
Ad-hoc support and engagement
When it comes to making your tenants homes warmer and more energy efficient, you may find unique challenges along the way. To help you tackle them, our experts offer one-off, ad-hoc support.
Whether it’s helping minoritised ethnic communities to access support and funding, moving your tenants from heat-with-rent contracts, or helping your tenants understand how to heat their homes most efficiently and lower their emissions, our team has the experience, knowledge and time to help with a wide range of issues.
Working in your community
Our Low Carbon Communities team works with households at a community level to create the motivation and knowledge for making low-carbon living a reality.
The team builds trust within targeted audiences and enables action at scale. This is key to reaching under-represented groups such as minority ethnic groups and rural communities. These households are often underserved when it comes to support for decarbonising their homes. That’s where sensitive, proactive community engagement comes in.
Staff training and behaviour change
If you’re looking to upskill your colleagues with energy and low-carbon technology advice, we will work with you to understand the needs of your organisation and staff. From there we can deliver bespoke training based on your specific needs, or you can choose from our range of pre-defined training topics, such as energy meters, tariffs, and fuel poverty awareness.
We have experience of delivering training to a wide range of audiences on a variety of subjects.
Low Carbon Living sessions
We deliver FREE sessions for Scottish employers to support colleagues with saving energy in the home.
To make Scotland’s homes more energy efficient, we’re offering Scottish employers the chance to access specialist advice and support on home energy use, managing energy debt, and advice on switching to sustainable technologies at home.
Our recent work
Why Changeworks?
Partnership working
Our collaborative approach to working with organisations and partners means we’ll find the right solution to lower carbon emissions and tackle fuel poverty.
Experts in energy efficiency
We have over 35 years’ experience providing innovative low-carbon solutions, fuel poverty prevention and alleviation advice, and engaging communities to make positive steps towards decarbonisation.
Trusted by households across Scotland
We’ve helped people from all corners of Scotland save on their energy bills, reduce heat loss and supported them to live more comfortably.
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