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Energy Advice

With rising costs, every energy saving counts. Whether it’s simple improvements to how you use energy or ways to make your home more efficient long term, we can help.

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A more efficient and comfortable home

We offer advice to suit everyone and every home. Whether you’re looking to save energy or want to find out how to have a productive call with your energy supplier, we have the information you need.

Saving energy in the home

Small steps can lead to lower energy bills and a cosier home. Explore our range of helpful energy guides.

Saving energy in the home

Energy bills and your supplier

Get to know the different charges on your energy bill with our detailed advice and support to help you take control.

Energy bills and your supplier

Financial support

Worried about your energy bills? You don’t have to feel alone. There are a range of support schemes and discounts out there.

Financial support

Managing your heating

Heating and hot water can have a big impact on your energy bills. Use our guides to make sure you’re getting the most from the systems and technology in your home.

Managing your heating

Our Affordable Warmth Team are here to help

If you struggle with keeping your home warm, dry and comfortable, or are worried about your gas and electricity bills, our Affordable Warmth Team can help.

Contact the team today

Supporting households across Scotland

Advisor saves over £2,000 for householder with energy debt
An energy bill lying on top of a radiator

Affordable Warmth Service helps new tenant resolve energy bills

Changeworks saves Hannah £14k of overcharged debt
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Changeworks saves over £12,000 for householder in major fuel debt
An advisor sits at a computer in the Changeworks office whilst speaking to a customer on the phone.

Green Energy Helpline: Supporting James

Hot water and heating for the first time in three years
A woman sitting on a sofa, looking at the standing charges on her bill

Lack of communication from energy supplier… then debt collection letters

Sign up to hear more from Changeworks

Sign up as an individual to receive monthly tips and tricks straight to your inbox on how to save energy in the home and reduce your bills. Sign up as an organisation for the latest updates from Changeworks and how we’re helping households across Scotland to lower their carbon emissions.

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Useful pages

Saving energy in the home

Saving energy in the home is good for our pocket and the planet. There are lots of little changes we can make – many costing us nothing at all – that can add up to big savings.

Energy bills and your supplier

From getting to know all the charges that appear on your energy bill to the best ways to find out about your rights, our advice and support can help you take control.

Financial support

Financial support is out there, whether you’re struggling with your energy bills or looking into funding for renewable heating systems. Our guides cover what financial support is available, and how to apply.   

Managing your heating

The more familiar you are with your heating systems, the better. Use our guides to take control of the heat in your home and use it more efficiently.

Templates for writing to your energy supplier

We’ve put together several templates to help you write to your energy supplier. The templates cover common energy supply issues and can be used for emails, webchats, or letters.

Get a retrofit

If you’re thinking of retrofitting your home to make it more energy efficient, Changeworks has a number of funded and self-funded options available.

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