What is the EFQM Award?
The European Foundation for Quality Management (EFQM) is a not-for-profit foundation, working to help organisations across Europe improve performance, deliver quality and achieve sustainable business excellence.
The EFQM excellence model gives organisations the chance to demonstrate how well they are performing against a globally proven strategic management framework.
Changeworks and the EFQM Award
Changeworks was awarded EFQM Committed to Excellence (2 Star) in 2017, at the Scottish Awards for Business Excellence.
The framework supports us to continue developing a culture of excellence, driving innovation and improving results. EFQM incorporates the 'RADAR' approach to planning, doing and reviewing (which stands for Results, Approach, Deployment, Assess and Refine). We use RADAR to make sure there's quality, consistency, and continuous improvement in everything we do. This supports our work fighting fuel poverty, helping householders keep warm and delivering services to reduce Scotland’s impact on the environment.
Visit accreditor website (External)