The European Foundation for Quality Management (EFQM) is a not-for-profit foundation, working to help organisations across Europe improve performance, deliver quality and achieve sustainable business excellence.
The EFQM excellence model gives organisations the chance to demonstrate how well they are performing against a globally proven strategic management framework.
Changeworks and the EFQM Award
Changeworks was awarded EFQM Committed to Excellence (2 Star) in 2017, at the Scottish Awards for Business Excellence.
The framework supports us to continue developing a culture of excellence, driving innovation and improving results. EFQM incorporates the 'RADAR' approach to planning, doing and reviewing (which stands for Results, Approach, Deployment, Assess and Refine). We use RADAR to make sure there's quality, consistency, and continuous improvement in everything we do. This supports our work fighting fuel poverty, helping householders keep warm and delivering services to reduce Scotland’s impact on the environment.
IIP is a UK-based community interest company that helps organisations design and deliver an engaging people management strategy and create a thriving workplace.
The IIP Standard is an internationally-recognised framework for measuring and improving employee development, leadership and performance.
The award has nine indicators, based on the common features of organisations that consistently outperform industry norms.
Changeworks and IIP
Our Strategic Plan 2018-2021 confirms our commitment to be an exceptional place to work, where our staff and volunteers feel empowered. Valuing, developing and rewarding our staff is essential to unlock their potential and create high-performing, happy teams.
Changeworks has successfully held IIP accreditation since 2009.
The nationally-recognised Cycle Friendly Employer Award supports Scottish organisations to encourage cycling as a healthy, sustainable and accessible way to travel to work.
The Award is made by Cycling Scotland, which aims to establish cycling as an acceptable, attractive and practical lifestyle option, including workplace cycling.
Changeworks as a Cycle Friendly Employer
As an environmental charity working to encourage low carbon living, supporting our employees to choose sustainable, low carbon transport options is essential.
Not only is this good for our carbon footprint, it’s great for the health and wellbeing of our staff. Travelling by bike saves on transport costs, cuts congestion, and supports a happy, productive workforce.