What is ISO14001? 

ISO14001 is an international standard that describes the requirements of an efficient environmental management system. 

It helps organisations achieve their environmental responsibilities through better use of resources and reduction of waste. 

ISO14001 is awarded by the International Organisation for Standardization (ISO), an independent, non-governmental international organisation with a membership of 164 national standards bodies. 

Changeworks and ISO14001 

Changeworks’ Environmental Management System covers the following Edinburgh operations which will be compliant with ISO14001:2015 at all times: 

• Carbon reduction activities concerning advice, education, research and analysis
• Programme management of large-scale energy efficiency projects.

 
Changeworks has successfully held ISO14001 since 2008.

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What is the EFQM Award? 

The European Foundation for Quality Management (EFQM) is a not-for-profit foundation, working to help organisations across Europe improve performance, deliver quality and achieve sustainable business excellence. 

The EFQM excellence model gives organisations the chance to demonstrate how well they are performing against a globally proven strategic management framework. 

Changeworks and the EFQM Award 

Changeworks was awarded EFQM Committed to Excellence (2 Star) in 2017, at the Scottish Awards for Business Excellence. 

The framework supports us to continue developing a culture of excellence, driving innovation and improving results. EFQM incorporates the 'RADAR' approach to planning, doing and reviewing (which stands for Results, Approach, Deployment, Assess and Refine). We use RADAR to make sure there's quality, consistency, and continuous improvement in everything we do. This supports our work fighting fuel poverty, helping householders keep warm and delivering services to reduce Scotland’s impact on the environment.

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What is the Investors in People (IIP) Standard? 

IIP is a UK-based community interest company that helps organisations design and deliver an engaging people management strategy and create a thriving workplace. 

The IIP Standard is an internationally-recognised framework for measuring and improving employee development, leadership and performance. 

The award has nine indicators, based on the common features of organisations that consistently outperform industry norms. 

Changeworks and IIP 

Our Strategic Plan 2018-2021 confirms our commitment to be an exceptional place to work, where our staff and volunteers feel empowered. Valuing, developing and rewarding our staff is essential to unlock their potential and create high-performing, happy teams. 

Changeworks has successfully held IIP accreditation since 2009.

What is Investing in Volunteers (IiV)? 

IiV is the UK quality standard for all organisations that involve volunteers in their work. 

Overseen by the UK Volunteering Forum, the standard helps organisations improve the way they manage and support volunteers. 

The standard has nine indicators, based on four key areas of volunteer management: 

• Planning for volunteer involvement
• Recruiting volunteers
• Selecting and matching volunteers
• Supporting and retaining volunteers. 

Changeworks and IiV 

Changeworks volunteers are vital to the success of our work, and the IiV award demonstrates our commitment to providing an outstanding volunteer experience. 

Changeworks has successfully held IiV accreditation since 2009.

What is a Living Wage Employer? 

Living Wage Employers are recognised by the Living Wage Foundation for choosing to pay all staff a real Living Wage. 

The Living Wage Foundation is a UK campaigning organisation which encourages businesses to pay employees according to the real cost of living, not just the government minimum. 

Changeworks as a Living Wage Employer 

We believe a Living Wage is good for staff and good for business, by encouraging positive employee engagement and maintaining our reputation as a great place to work. 

Changeworks is proud to have been a Living Wage Employer since 2015.

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What is a Cycle Friendly Employer? 

The nationally-recognised Cycle Friendly Employer Award supports Scottish organisations to encourage cycling as a healthy, sustainable and accessible way to travel to work. 

The Award is made by Cycling Scotland, which aims to establish cycling as an acceptable, attractive and practical lifestyle option, including workplace cycling. 

Changeworks as a Cycle Friendly Employer 

As an environmental charity working to encourage low carbon living, supporting our employees to choose sustainable, low carbon transport options is essential. 

Not only is this good for our carbon footprint, it’s great for the health and wellbeing of our staff. Travelling by bike saves on transport costs, cuts congestion, and supports a happy, productive workforce.