Energy Advice and Low Carbon Support

If you’re worried about rising energy bills or struggling to stay warm at home, our expert advisors are here for free, impartial support. They can help lower your energy bills, make your home more energy efficient and help you understand your energy options. Our advisors are by your side to support you to stay warm and comfortable at home.

We can provide support by phone, online or in person – whatever works best for you.

How we can help

Our experienced advisors can provide support with:

Managing your energy bills: Get help understanding your bills, reducing energy use, finding the right tariff, and accessing available support schemes.

Making your home more energy efficient: Learn practical ways to reduce heat loss and lower your energy costs, from simple behavioural changes to longer-term home improvements.

Understanding low-carbon technologies: Thinking about solar panels, a heat pump, battery storage, electric vehicles or smart energy products? We can help you understand your options and what might work for your home and circumstances.

Accessing additional support: We can connect you with trusted organisations and services that may be able to help with benefits, debt advice, funding opportunities, home energy improvements and more.

Support that’s tailored to your needs

Everyone’s situation is different. That’s why we provide personalised advice based on your home, who lives in it and your priorities.

Our expert advisors can offer impartial advice and guidance, enhanced support for complex situations and ongoing assistance where additional help is needed.

Speak to an advisor today

If you’d like support with your energy bills, want advice on making your home more efficient, or would like to learn more about low-carbon technologies, we’re here to help.

Contact us today for free, impartial advice and support.