Individuals Organisations
Get a retrofit
Menu

Home How to read your meter

Home

How to read your meter

A man reading his gas meter

It’s important to send regular meter readings to your energy supplier. That way, you’ll receive accurate bills. You’ll also avoid problems such as being overcharged.

There are several different types of meter. Click on the type you have to find out how to take a reading.

Gas meter

Gas meters measure gas in cubic meters (m3) or cubic feet (ft3). So if you can see m3 or ft3 somewhere on the meter, then this is your gas meter.

Gas meters

Electricity meter

Electricity meters measure electricity in kilowatts per hour (kWh). So if you can see kWh somewhere on the meter, then this is your electricity meter.

Electricity meters

Pre-payment meter

Pre-payment meters are also called pay-as-you-go meters. You use a special key (for electricity) or card (for gas) to put credit on the meter.

Pre-payment meter

Smart meter

Smart meters often come with an In Home Display (IHD) like the one pictured below. The meter itself may say SMETS 1 or SMETS 2 on it.

Smart meter

Sign up to hear more from Changeworks

Receive monthly tips and tricks straight to your inbox on how to save energy in the home and reduce your bills. Whether it’s draught proofing, how to manage your heating system or finding out more about what financial assistance is available, we’ve got it covered.

Type
Consent(Required)

Useful pages

Saving energy in the home

Saving energy in the home is good for our pocket and the planet. There are lots of little changes we can make – many costing us nothing at all – that can add up to big savings.

Energy bills and your supplier

From getting to know all the charges that appear on your energy bill to the best ways to find out about your rights, our advice and support can help you take control.

Financial support

Financial support is out there, whether you’re struggling with your energy bills or looking into funding for renewable heating systems. Our guides cover what financial support is available, and how to apply.   

Managing your heating

The more familiar you are with your heating systems, the better. Use our guides to take control of the heat in your home and use it more efficiently.

Heat your home efficiently

If you’re making decisions about the future of heating your home, then we can help. Discover advice on renewable options and available funding.

Insulation

From the roof over your head to the floor beneath your feet, there are a range of insulation options that can work for different types of homes.