An advice sheet with all the details on applying for the Warm Home Discount in 2020.
Research, reports, guides, maps, advice sheets, environmental research, company information and case studies from across all areas of our work to improve energy efficiency and reduce carbon emissions, fuel poverty and waste.
Citizens Advice Scotland commissioned Changeworks to identify what constitutes a robust framework for consumer protection in Scotland’s domestic energy efficiency and renewable retrofit market. Changeworks conducted a review of the current consumer protection landscape, including a literature review, stakeholder interviews and a workshop to map current consumer protection provisions and policies and identify any potential gaps. This final report includes recommendations outlining what changes are required to ensure there is a robust ‘consumer protection framework’ in place under Energy Efficient Scotland. The framework would protect against mis-selling, fraud, poor quality products and ensure that services act in a way that is joined up and fit for purpose.
Climate Emergency Response Group (CERG) response to the Scottish Government’s Programme for Government, 1 September 2020.