OUR SERVICES OVER THE FESTIVE PERIOD

We will be running a reduced service over the festive period to keep supporting households across Scotland with energy efficiency advice.

Home Energy Scotland
Affordable Warmth Team
EcoCosi
Online Services

Home Energy Scotland Service

Our Home Energy Scotland team is available as follows:

Day	Date	Opening hours
Tuesday	23/12/2025	8am – 8pm
Wednesday	24/12/2025	8am – 2pm
Thursday	25/12/2025	Closed
Friday	26/12/2025	Closed
Saturday	27/12/2025	Closed
Sunday	28/12/2025	Closed
Monday	29/12/2025	9am – 5pm
Tuesday	30/12/2025	9am – 5pm
Wednesday	31/01/2026	9am – 2pm
Thursday	01/01/2026	Closed
Friday	02/01/2026	Closed
Saturday	03/01/2026	Closed
Sunday	04/01/2026	Closed

Affordable Warmth Team

Our Affordable Warmth team is available as follows:

Day	Date	Opening hours
Monday	22/12/2025	9am – 5pm
Tuesday	23/12/2025	9am – 5pm
Wednesday	24/12/2025	9am – 4pm
Thursday	25/12/2025	Closed
Friday	26/12/2025	Closed
Monday	29/12/2025	9am – 4pm
Tuesday	30/12/2025	9am – 4pm
Wednesday	31/12/2025	9am – 4pm
Thursday	01/01/2026	Closed
Friday	02/01/2026	Closed

EcoCosi

Our EcoCosi team will be out of office from Monday 22nd December – Monday 5th January.

If you leave a phone message or email during this period, someone will get back to you as soon as they can after Monday 5th January.

Tel: 0131 539 8646

Email: enquiry@ecocosi.org.uk

Online advice

Remember, we’ve got plenty of online advice to help you stay warm for less over the festive period.

Find lots of useful tips and tricks on our our Energy saving in the home page.

Sign up to hear more from Changeworks

Sign up as an individual to receive monthly tips and tricks straight to your inbox on how to save energy in the home and reduce your bills. Sign up as an organisation for the latest updates from Changeworks and how we’re helping households across Scotland to lower their carbon emissions.

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Changeworks delivers Home Energy Scotland in the south east and Highlands and Islands on behalf of the Scottish Government and Energy Saving Trust.

As well as providing free, impartial expert advice to thousands of people every month to help them to keep warm in their homes for less, they identify funding opportunities for households seeking to install energy efficiency measures.

For more information, give Home Energy Scotland a call on 0808 808 2282 or email and the team will be happy to help you.

Energy advice

There are lots of small changes we can make – most of them costing us nothing at all – that can add up to big savings. 

Financial support

Our guides cover what financial support is available if you’re struggling with your energy bills, and how to apply. 

Managing your heating system

Our guides will help you get the most out of your heating system.  