Energy Support Services for Community Groups
Our team helps households within local communities to cut their energy costs and lower their carbon footprint.
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Free, impartial advice
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Experts in energy efficiency
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Trusted by households across Scotland
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164,000+ householders
supported with energy advice
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1.2m tonnes of carbon
saved through our services
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40,000+ households supported
to install energy efficiency measures
Our Low Carbon Communities team helps households within local communities to cut their energy costs and lower their carbon footprint.
We engage directly with groups to deliver free energy advice and education sessions. We also refer tenants to vital advice and financial support services.
Our team tailor energy support programmes for people with different needs, from households in fuel poverty to self-funding home improvers.
How we can help in your community
Our Low Carbon Communities team works with households at a community level. They build the motivation and knowledge to make low-carbon living a reality.
The team earns trust through sensitive, proactive community engagement. This is key to reaching minority ethnic groups, rural communities, park home owners, and other under-served households.
Access to existing support and services
Our expert team of staff and volunteers are on hand to deliver free energy advice and education sessions for your community event, both in person and online. Whether it’s advice on bills, staying affordably warm at home, or access to funding, our team is here to help.
We also encourage community groups to refer households to our Affordable Warmth Service team via our online portal. Our trained advisors offer free, confidential and impartial energy and billing advice and advocacy.
Co-creating support and services
We’re committed to working with you and your community to offer the best kind of support. We actively listen to what you need so that we can engage in a tailored and effective way. We’re keen to understand and align with your ways of working to ensure a positive impact.
We’ll be on the ground to help you and your community navigate the range of available support. Our team also offers bespoke training on different energy-related topics, from billing to energy saving tips around the home.
Working with volunteers
Our dedicated volunteers belong to the communities we work with. As trusted local voices, they help our service teams reach under-represented communities and understand what best suits their needs.
We are proud to hold the Investing in Volunteers accreditation and our programme consistently receives great feedback. We offer thorough, interactive training to help our volunteers gain the knowledge and skills they need to best serve their communities.
Attending your event
Our team is hand to attend your event. Our information stalls, talks and workshops cover topics like:
- How to cut energy bills
- Additional services from energy suppliers
- Understanding smart meters
- Energy supplier customer service
- Switching energy suppliers
If you are interested in one of our teams attending your event, simply fill out our events form.
Local Energy Scotland
Through the Scottish Government’s Community and Renewable Energy Scheme (CARES), Local Energy Scotland offers a range of financial support and advice to community groups to get local energy projects up and running.
The service is free and impartial, and supports communities at every stage – from initial planning, through development and funding applications, right up to and beyond the launch.
Low Carbon Living sessions
We deliver FREE sessions for Scottish employers to support colleagues with saving energy in the home.
To make Scotland’s homes more energy efficient, we’re offering Scottish employers the chance to access specialist advice and support on home energy use, managing energy debt, and advice on switching to sustainable technologies at home.
Our recent work
Why Changeworks?
Partnership working
Our collaborative approach to working with organisations and partners means we’ll find the right solution to lower carbon emissions and tackle fuel poverty.
Experts in energy efficiency
We have over 35 years’ experience providing innovative low-carbon solutions, fuel poverty prevention and alleviation advice, and engaging communities to make positive steps towards decarbonisation.
Trusted by households across Scotland
We’ve helped people from all corners of Scotland save on their energy bills, reduce heat loss and supported them to live more comfortably.
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